Returns & Exchanges
At Mountain House, we want you to be fully satisfied with your gear. If your purchase isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking receipt; we will process your refund once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing